Microsoft Dynamics 365 Business Central and BigCommerce Integration & Automation
- Automate
- Align
- Accelerate
Run your BigCommerce store and Business Central on the same records. APPSeCONNECT syncs registered and guest customers, items and real-time stock into Business Central, turns every BigCommerce order into a Business Central sales order with correct tax and shipping, and pushes fulfilment and tracking back, so the storefront and the ERP always agree.
Key Highlights
Why APPSeCONNECT Is the Gold Standard for Business Central and BigCommerce Integration
APPSeCONNECT connects Microsoft Dynamics 365 Business Central and BigCommerce in real time, without manual work. One governed platform built for merchants who run a BigCommerce store on top of Business Central as the system of record.
Store orders re-keyed into Business Central
BigCommerce orders are typed into Business Central by hand, with items, amounts, tax and addresses copied one by one as volume grows.
Guest buyers lost to the ERP
Guest checkouts are not captured in Business Central, so there is no customer record to support service or future marketing.
Store oversells on stale stock
When Business Central stock does not reach BigCommerce in real time, the store sells items it cannot ship.
Listings drift from the item master
Items and prices change in Business Central but do not publish to BigCommerce, so customers see outdated products.
Tax and shipping miscalculated
Without value mapping, tax and shipping charges do not translate cleanly into Business Central, so order totals and postings are wrong.
Fulfilment status stuck in the ERP
Shipment and tracking created in Business Central are entered into BigCommerce by hand, so buyers chase updates.
Popular Microsoft Dynamics 365 Business Central Integrations
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Popular BigCommerce Integrations
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What You Get
Features You Get With Our Business Central and BigCommerce Integration
The seven core workflows the connector covers, written for both registered and guest customers and both the store and ERP sides, from the live integration.
Customer sync, registered and guest
New registered BigCommerce customers sync to Business Central with billing and shipping address, contact info, email and telephone, and guest customer details are captured from sales order data to create a new customer in Business Central.
Product sync
Any item listed in Business Central uploads as a Product in BigCommerce, so the catalogue reflects the ERP.
Real-time inventory sync
Stock updates from Business Central maintain an exact inventory level in the BigCommerce store to prevent oversell.
Order sync
Orders placed in BigCommerce sync to Business Central as a Sales Order with items, amount, customer name and address, and the web order ID and web increment ID are retained.
Tax and shipping value mapping
The value mapping feature calculates proper tax and shipping charges, and shipping can be maintained as an item or a G/L account.
Fulfilment and tracking sync
Fulfilment details sync from Business Central to BigCommerce, and the shipment tracking number can be added to the BigCommerce order.
B2B ready
BigCommerce B2B Edition can be scoped onto the same Business Central backend when wholesale or account selling is needed, extending the standard flows.
INTEGRATION BROCHURE
Download the Business Central and BigCommerce Integration Brochure
Learn more about:
- Integration Architecture: Review data flows and core endpoints across both systems.
- Deployment Tips: Follow setup steps and avoid common rollout mistakes.
- Mapping Overview: See common fields and where they land during each flow.
- Operational Notes: Learn monitoring basics and how retries support daily operations.
Workflow
How Does the Workflow Run End-to-End?
Here is how a typical Business Central and BigCommerce integration runs, from checkout to fulfilment and back.
01
Order Capture
A shopper checks out on BigCommerce, registered or guest, with items, tax and shipping.
02
Event Trigger
APPSeCONNECT detects the new order, validates it, and starts the ProcessFlow.
03
Data Mapping
Order and customer fields map to Business Central, with value mapping applied to tax and shipping.
04
Record Creation
A Sales Order is created in Business Central with the web order ID and web increment ID, and a customer is created for guest buyers.
05
Back-Sync
Items and real-time stock publish to BigCommerce, and fulfilment details with tracking numbers sync back to the store.
06
Monitor and Improve
Run history, retry logic and alerts surface exceptions, and your team reprocesses failed records without losing the audit trail.
Customers (registered and guest), items, inventory, sales orders and fulfilment sync. Orders flow into Business Central as Sales Orders, and items, stock and fulfilment flow to and from the store.
Yes. Guest customer information is collected from the sales order details and used to create a new customer in Business Central, so no buyer is lost.
Real-time stock updates from Business Central maintain an exact inventory level in the BigCommerce store, so it does not oversell.
The value mapping feature calculates proper tax and shipping charges, and shipping can be maintained as an item or a G/L account in Business Central.
Yes. The Business Central Sales Order retains the web order ID and web increment ID, so store and ERP records tie together.
The standard flows are B2C with guest checkout. BigCommerce B2B Edition can be scoped onto the same Business Central backend for wholesale or account selling.
Pre-built templates can reduce deployment time by up to 65%. Exact timing depends on scope and custom rules, so contact APPSeCONNECT for a scope.
Ready to See Microsoft Dynamics 365 Business Central and BigCommerce Integration in Action?
Companies automating their business through APPSeCONNECT
Customer Success Stories
Related Resources
Articles and Guides to Help You With Your Integration and Automation Journey
