CUSTOMER STORY
NetSuite–Magento Integration Success with APPSeCONNECT
The Story of A leading provider of Kitchen and Bath Cabinetry Manufacturing and Distribution of USA
As the brand’s online orders began to surge, the team relied on NetSuite ERP to manage inventory, financials, and fulfillment, while Magento Commerce powered their storefront experience.
But without a real‑time bridge between these systems, manual workarounds and data silos started to slow down operations and impact customer satisfaction.
Challenges Faced: Tackling Disconnected Back‑End Systems
- Limited Middleware Flexibility: An earlier attempt with Celigo couldn’t accommodate the brand’s complex, custom business logic.
- Fragmented Data: Inventory levels, order statuses and customer records lived in separate silos, leading to errors and delays.
- Manual Interventions: Staff spent hours reconciling data between platforms—time better spent on serving customers.
Risk of Disruption: With a third‑party partner (Kitchen365) leading the project, the brand needed an integration platform that would require minimal direct involvement.
Streamlined Integration with APPSeCONNECT: A Strategic Partnership
Kitchen365, a trusted name in the kitchen and home‑improvement ecosystem, recommended APPSeCONNECT’s iPaaS solution. It was chosen for its:
- Deep Customization: Ability to model exactly the custom workflows they needed.
- Rapid Pilot Rollout: Fast implementation of a small‑scale proof of concept to validate all processes.
Partner‑Driven Execution: Kitchen365 could manage the project end‑to‑end, freeing their team to focus on their core business.
The Implementation Journey: A Pilot Phase That Delivered Real‑Time Automation
Using APPSeCONNECT, Kitchen365 setup eight real‑time automation flows between NetSuite and Magento:
- Inventory Sync (NetSuite → Magento)
- Customer Link (Magento → NetSuite)
- Sales Order Sync (Magento → NetSuite)
- Product Price Update (NetSuite → Magento)
- Shipment Sync (NetSuite → Magento)
- Invoice Sync (NetSuite → Magento)
- Shipment Confirmation (Magento → NetSuite)
- Invoice Confirmation (Magento → NetSuite)
With those processes live, data moved instantly and accurately between systems—no more spreadsheets or manual uploads.
Results and Future Growth: Embracing Real‑Time Commerce Operations
- Efficiency Boost: Manual data entry was eliminated, freeing up several hours of team time each day.
- Real‑Time Accuracy: Inventory counts, order statuses, and customer records now reflect live data, improving order fulfillment and customer trust.
- Error Reduction: Automated workflows slashed discrepancies, cutting down support tickets and operational bottlenecks.
Scalability: With a stable integration foundation, they were well‑positioned to expand their e-commerce operations without adding technical debt.
Key Foundations Laid by APPSeCONNECT
- Automation of all critical NetSuite–Magento processes
- Instant, bi‑directional synchronization of inventory, orders, shipments, and invoices
- Support for custom business logic and modular pilot deployments
- Minimal client involvement thanks to partner‑driven implementation
Why Choose APPSeCONNECT?
Here’s How APPSeCONNECT is Your Best Fit Too!
- Next‑gen low‑code/no‑code iPaaS for effortless automation and integration
- Robust, user‑friendly platform backed by experienced professionals
- Best‑in‑class implementation and post‑implementation customer support
- Pre‑built connectors with industry‑tested reliability and functionalities
- Built‑in features to support geographical expansion
- Deep full‑stack integration for unparalleled scalability and customizability
- Fully automated, instant bi‑directional data synchronization
- Flexible implementations that scale with a growing eCommerce business
- Boosted the efficiency of business processes and team productivity
Find out how APPSeCONNECT can revolutionize your operations just like it has done for this global leader, allowing you to concentrate on what you do best—providing outstanding products and services.
About the Company
A leading provider of Kitchen and Bath Cabinetry Manufacturing and Distribution of USA. Renowned for premium craftsmanship and value‑based pricing, they deliver a wide range of customizable cabinetry solutions tailored for both residential and commercial spaces.
Headquarters:
Bedford Heights, Ohio, USA
Kitchen and Bath Cabinetry Manufacturing and Distribution
11–50 employees
Start your integration journey now!
